Privacy Policy

1. Who we are

DexterX (“we”, “us”, “our”) provides software products and services, including DexterX Social and related business tools, accessible at dexterx.ai. Contact: [email protected].

2. Information we collect

Depending on how you use our services, we may collect:

• Account details (name, email, company, login credentials)
• Billing and subscription information when you purchase a plan
• Workspace and product usage data (channels connected, messages processed, settings)
• Content you choose to process through our products (for example chat messages, media, templates)
• Technical data such as IP address, browser type, and device information

3. How we use information

We use information to:

• Provide, operate, and improve our products and websites
• Authenticate users and secure accounts
• Connect and operate third-party channels you authorize (such as Meta WhatsApp, Messenger, Instagram)
• Process payments and manage subscriptions
• Provide support and communicate service-related notices
• Comply with law and enforce our terms

4. Third-party platforms

If you connect Meta or other platforms, those providers process data under their own policies. We only access data you authorize for the features you enable.

5. Sharing

We do not sell personal data. We may share data with infrastructure and payment providers that help us run the service, or when required by law.

6. Retention and security

We retain data as needed to provide the service and meet legal obligations. We use reasonable technical and organizational measures to protect information.

7. Your choices

You may request access, correction, or deletion of account data by emailing [email protected], subject to legal and operational limits.

8. Updates

We may update this Privacy Policy. The “Last updated” date above will change when we do. Continued use of the service after updates means you accept the revised policy.